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Sizing your team

04, Jan, 2021 0

Here at Deskflows we say: “agility is different from speed”. In other words, it is necessary to think less about functions and more about...

Stop using your helpdesk software as an inbox

28, Dec, 2020 0

It is not a secret that every service team must have a tool to organize access to customer requests by agents. It is the essential to have the context...