Monthly Archives: February 2020
Latest News from Monthly Archives: February 2020
The journey of building a customer service team
Building a customer service team is a long journey. Over my experience in the past few years and talking to our customers, we have been able to define some major stages in this team development process. In general, this roadmap applies to any service team, especially for companies that have products. For teams that operate in different markets, or when the service is ultra-personalized, some […]