Monthly Archives: January 2021
Latest News from Monthly Archives: January 2021
Sizing your team
Here at Deskflows we say: “agility is different from speed”. In other words, it is necessary to think less about functions and more about roles: enable the agent to navigate between different levels, acting on different demands, prioritizing according to an objective criterion. Therefore, sectioning your process based on these roles, or categories, is one of the most important steps when thinking about an agile […]